This feature is outdated. We encourage you to use the new Document Management feature.
If your PlanRadar account was created before the release of the new Document Management feature, you could upload documents under Tickets > Documents view. This has moved to Documents > Documents by layers.
Since this feature is outdated, we encourage you to use the new Document Management feature and move all your files from Documents by layers into All files to access additional functionality. Please note, All Files is only available to Pro and Enterprise customers, with accounts activated from February 2022.
Only in-house users have access to Documents by layers. Read more about permissions below.
With the release of Documents Management, the Documents view under Tickets:
has been replaced with Documents by layers accessible via the main navigation under Documents:
All documents you have previously uploaded to a project appear in the root folder of Documents by layers.
For each layer of your project a folder is shown. Those folders contain the documents that you have previously attached to layers.
You can still access documents that are currently attached to tickets. Switch into a folder that represents a layer with such tickets and click the checkbox Show ticket documents to show all documents attached to tickets.
Documents attached to tickets are read-only. You can only edit them directly in the tickets.
You can upload and download documents and move and delete documents as before. Read more about managing files and folders in Document Management.
Compared to the new Document Management functionality, the following limitations apply:
As this feature is outdated, Documents by layers is still controlled by a set of role permissions which previously were available under Document Uploads in the roles dialog. The section is now called Ticket Documents / Documents by layers and it provides permissions for documents attached to tickets and documents managed in Documents by layers:
Subcontractors have no access to Documents by layers.
Watchers can view documents in Documents by layers, but they cannot edit or add documents.
