In this article, you will learn about the following:

  1. Overview
  2. Notifications
  3. Personal settings
  4. Change E-mail
  5. Change password

To get to the profile view, click on the cogwheel symbol on the navigation bar and select “Profile” (see SETTINGS). Here you can change or set the following: profile data, password, notifications, language, time zone, newsletters and mobile available projects.

1. Overview

  1. Profile data
  2. Change password
  3. Help & Support
  4. Notifications
  5. Personal settings
  6. Mobile available projects
  7. Change E-mail

2. Notifications

Define for which notifications you want to receive emails.

E-mail notifications

For this, you have the following options via the drop-down menu about which tickets you want to be notified by e-mail:

  • For any event on all my projects“
  • Only for tickets that are assigned to me“
  • No events“


How should notifications be sent?

For this, you have the following options via the drop-down menu how notifications should be sent to you:

  • Once a day (aggregated)“
  • Immediately (for every ticket)“


When should notifications be sent?

For this purpose, you have the option of which hour (00:00 to 24:00) you would like to receive the notifications via the drop-down menu.

Enable notification sounds

To do this, use the checkbox to select whether a sound is to be played back after certain processes (for example: when the export process of a report has been completed).

I don’t want to be notified of changes that I make myself.

To do this check the box if you do not want to be notified of any changes you make yourself.

3. Personal settings

Change language: Via the drop-down menu you can choose between 11 different languages.
Time zone (for notifications): Use the drop-down menu to select your time zone for notifications.
Monthly newsletter: Via the checkbox “Subscribe” you choose if you want to subscribe to the newsletter.
Mobile available projects: With the checkboxes you can choose which projects should be available for you on mobile as well.

4. Change E-mail

5. Change password

In the account-view, manuals and FAQs are available. If you have any further questions, suggestions for improvement or comments, please contact: [email protected]. Alternatively, click on “Support” in the web platform and send us your request.

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