Knowledge Base – 17. Quick Start Guide For Subcontractors

In this article, you will learn about the following:

  1. Startup Screen
  2. The plan view
  3. The list view
  4. Ticket detail view

Startup screen

Here you have an overview of all projects in which you are a member of. Unlike the full version, functionality is limited for subcontractors. For this reason, you will see fewer functions listed in the menu bar.

For further information regarding the Home screen go to chapter HOME.

For further information regarding the navigation bar go to chapter NAVIGATION BAR.

The plan view

In the plan view, you can see the location of the tickets assigned to you on the digital map.

Click on the pin to see the ticket details.
For better illustration and overview, the tickets are categorized according to their status.

For further information regarding the plan view go to chapter PLAN VIEW.

The list view

In the list view you scroll through the tickets of the respective project.

As a subcontractor you will only see the tickets you have been assigned.
To access the ticket details, click on the headline of the ticket.

For further information regarding the list view go to chapter LIST VIEW.

Ticket detail view

Here you can see all the information about the ticket you have been assigned.
Unlike the full version, you can only as a subcontractor:

  1. State the progress.
  2. Change the status.
  3. Add photos. (for further information go to chapter „IMAGES“)
  4. Add comments. (for further information go to chapter „COMMENTS“)

For further information regarding the ticket detail view go to chapter TICKET DETAIL VIEW.

In the account-view, manuals and FAQs are available. If you have any further questions, suggestions for improvement or comments, please contact: [email protected]. Alternatively, click on “Support” in the web platform and send us your request.

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