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Knowledge Base

General

What is PlanRadar

PlanRadar is a cloud-based SaaS solution for construction documentation, defect and task management in construction and real estate projects. Through a web application (available for all browsers) and native apps for all smartphones and tablets, the collection, documentation, communication and tracking of construction defects and tasks is made possible.


 

What do I need to use PlanRadar?

To use PlanRadar, all you need is an Android or iOS device, a supported web browser, and an Internet connection.

Currently we support the latest versions of all modern web browsers, including Chrome, Firefox, Safari and Microsoft Edge. Although, we do not officially support older browsers, PlanRadar’s functionality may still be usable in certain older browser versions.

 

How safe is PlanRadar?

In this case we have a multi-level security system:

  • The data is stored on secure servers of AWS (Amazon Web Services) in the data center Frankfurt / Main
  • You can download and save your data to your local data storage at any time.
  • All data transmissions are SSL encrypted.
  • The access rights to the internal platform information can be controlled with a rights and roles system.
  • If your data is “self-deleted”, there is the possibility to recover it, however, this is quite time consuming and therefore this service would incur a situation-dependent fee.

 

In addition, PlanRadar is constantly audited by external IT experts on behalf of our clients.

In the account-view, manuals and FAQs are available. If you have any further questions, suggestions for improvement or comments, please contact: [email protected]. Alternatively, click on “Support” in the web platform and send us your request.

 

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