Account Overview

To get to the Account view click on the navigation bar on the gear icon and select “Account” (see SETTINGS for more information).

  1. Help & Support
  2. Account details: Remaining subscription period, account name, account holder
  3. Rename or delete account
  4. Infos about the current subscription
  5. Downgrade or upgrade Account (see REGISTRATIONfor more information)


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Rename Account

If you would like to rename your account, proceed as follows:

  1. In the Account Overview (see above) click on the button „Rename Account“
  2. An input window will appear. Enter the new account name here
  3. Click „Save“ to complete the process


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Delete Account

If you would like to delete your account, proceed as follows:

  1. Click on „Delete Account“.


    1. A message box will appear where you have to reaffirm deleting your account by clicking on „Delete“. You will then be sent an e-mail containing a confirmation code.


  1. Enter the confirmation code you previously received by e-mail.
  2. Click „Delete“ to finally delete your account.


  1. In the last step you have the opportunity to leave us your feedback.


In the account-view, the knowledge base and FAQs are available. If you have any further questions, suggestions for improvement or comments, please contact: [email protected]. Alternatively, click on “Support” in the web platform and send us your request.


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