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Statistics: Manage access by Role
Define which roles can view, create, edit, or delete statistics to align permissions with users' responsibilities. Ensure the right people have the right level of access while improving security and protecting your data.
PDF Markups for Documents & Ticket Attachments on Mobile
Add and save markups such as drawings, shapes, and text annotations on PDF files stored in Documents or attached to tickets directly in the mobile app. This enables on-site teams to provide clear visual feedback and speeds up review and approval processes.
Plan Management: Foundations for enhanced Plan Management
Take control of your plans from a dedicated section in the main navigation. A clean folder-based hierarchy makes organising plans at scale straightforward. Track every revision with full version history, monitor approval and publish status at a glance, switch between list and grid view to suit how you work, save frequently used plans to favourites, and navigate large plan sets faster with breadcrumb navigation. This forms the base for more powerful plan management capabilities to come.
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AI Area Detection
Run an AI-powered Area Detection process on your 2D plans to automatically extract and structure information written on your drawings. Once processed, Tickets placed on the plan are automatically enriched with relevant data such as room names, reducing manual input and ensuring consistent, filterable ticket data for reporting and export. In addition, navigation on large plans becomes significantly faster: simply search for a room or area to quickly locate it, helping teams on site find what they need with ease.
Custom Ticket Status
Customise the 'Status' field in Tickets to better support your individual workflows.
Exclude Ticket Attachments from Reports
After attaching pictures, documents, and other files to tickets, select the attachments to be excluded from any reports. This will ensure that only relevant data is displayed in the report.
Subticket visibility in Ticket view
Allow subtickets to be displayed alongside their parent tickets in ticket view by adjusting the view settings. When enabled, subtickets of the currently displayed tickets are also shown, regardless of active filter conditions. This ensures that reports created from the current view include the full scope of work, covering both parent tickets and subtickets.
Document Management: File Naming Conventions & Smart Uploads
Establish file naming conventions to automate file organization (target folders, custom fields, permissions, and more)
Plan Management: File Naming Conventions & Smart Uploader
Feature visual coming soon
File naming conventions defined at account or project level bring consistency to every plan uploaded across your organisation. The Smart Uploader parses filenames against the defined convention, auto-populates attributes, and detects new revisions automatically, turning bulk version updates from a manual task into a reliable, largely automated process.
Documents: Quick Access Filters in Ticket Attachments
Create and save filters within the Ticket Attachments section in Documents and access them directly from the sidebar for faster navigation to relevant files. This allows teams to create tailored views for specific processes, such as Submittals or Change Orders, and quickly find the Documents they need.
Documents: View Approval History
When navigating older versions of a file in Documents, view the complete approval history tied to that specific version, including who approved or rejected it, when, and any comments left at the time. This gives your team full traceability across the document lifecycle, strengthens audit readiness, and helps resolve any questions about past review decisions quickly and confidently.
Document Management: Link files from Documents to Tickets
Link files from the Documents section to your Tickets instead of attaching a copy. With the file stored in Documents, every Ticket always points to the most current version, with no duplicates to manage or update. This way, Ticket attachments stay up to date across all linked Tickets with a single click.
Mobile: Push Notification Preferences
Choose which push notifications you want to receive on mobile, so you're only alerted about updates that matter most to you. Customise your notification preferences to reduce unnecessary interruptions while ensuring you never miss important project updates.
Plan Management: Custom Attributes & Filters
Feature visual coming soon
Custom attributes bring structured metadata to every plan, configurable at account and project level to match how your organisation works. Filters built on those attributes cut through large plan sets instantly. Save them as reusable views for specific roles, trades, or construction phases.
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PlanRadar Connect
Automate work processes across your apps to spend more time driving your business forward.
PlanRadar Connect easily integrates with a suite of applications, automating work processes on your real estate and construction projects. With pre-built, no-code connectors, it’s fast and simple to get started.
For more information visit https://www.planradar.com/connect/
Document Management
Manage plans and documents which are relevant for your projects within PlanRadar. Document Management includes:
Document Storage & Organisation : Digitally store all your project data in PlanRadar, organised into easy-access folders. Access wherever you are on desktop and mobile devices. Read more Plan & Document Approvals: Record plan and document approvals with date and timestamps for a single source of truth on your project. For more details, visit our HelpCenter articles on plan approvals and file approvals .Document Versioning: Compare file versions while always working off the latest, approved document. Reduce risk and rework with the latest project information always on hand. Read more
BIM Update: Multi IFC
Upload multiple IFC models within a single BIM layer. You may view the IFC Models in the BIM viewer on both, desktop and mobile devices. For more details, visit the HelpCenter .
Schedules
Gain clear project oversight with a visual scheduling tool to ensure on-time delivery.
Use existing tasks in PlanRadar to create a robust project schedule with Gantt view
Schedule all key milestones to meet all requirements within the project timeline
Identify potential issues early to ensure projects stay on-track
Import your project schedule from MS Project, Primavera P6 or Asta Powerproject
For more information visit our HelpCenter.
Photo Metadata
Metadata of photos is now available on mobile and web providing you with convenient access to valuable information such as the title, creator´s name, date added, timestamps (if available) and GPS coordinates (if available). For more details, visit the HelpCenter .
Streamlined Ticket Filters
Ticket filters are now streamlined across all devices. Filters created on mobile are available on the web, and vice versa. For more details, visit the HelpCenter.
Calendar View
Simplify your project oversight by visualising tickets in a calendar.
Get an instant snapshot of the day, week and month ahead
Identify overdue tasks and take quick action to complete them
Plan resources more efficiently, identifying similar tasks and aligning their timelines
For more details see the HelpCenter .
Form Builder Update: User Interface Redesign
Explore the new and more intuitive design of the form builder ensuring faster navigation and simplified field permission setting. Discover new functionalities that include:
Field Default Settings – Pre-populate a ticket field with a default option, making it faster for teams to capture info
Project Overview – Easily view which projects a form is active in
Form & Field Descriptions – Provide a short overview of the form or field function, so all team members understand how to use it
For more details visit the HelpCenter .Platform Update video for a closer look at the latest usability improvements.
Schedule Update: Dependencies & Critical Path
Plan key project timelines by making phases and tickets of the project dependent on other items starting or being completed. Understand the tasks that are critical to project completion and easily monitor if you're staying on-track.
For more details see our HelpCenter articles on Dependencies and Critical Path .
BIM Update: Interactive Mini-Map
To navigate more easily and quickly within a BIM model, use the 2D mini-map. Zoom in and out of the map to gain a better overview, then reopen the 3D BIM model at a different location. For more details, visit the HelpCenter .
Revit Plugin
Benefit from direct integration and seamless collaboration with Revit. Upload BIM models into PlanRadar layers without having to open PlanRadar.
For more details visit the HelpCenter .
Mobile Navigation: User Interface Redesign
A simplified design of the mobile navigation, to include:
Clear and intuitive navigation structure – seamlessly guide from login to the project you are working onDedicated project page – a prominent header that includes a picture and main navigation items for each projectSeamless cross-platform experience – standardised experience across all mobile platforms and devices
For more details visit the HelpCenter .Platform Update video for a closer look at the latest usability improvements.
Camera: Improved Picture Taking
Wide angle view on iOS & Android
Experience the wide-angle camera function on both iOS and Android, complemented by a significant enhancement in camera loading speed. For more details, visit the HelpCenter .
QR Code on Plan
Print QR codes on a plan for easy verification of the plan's version using a QR code reader.HelpCenter .
Customise Pins printed on Plans
Customise how ticket pins are displayed on a printed plan to create printouts that show relevant information. Choose pin display size, pin caption and meta information. For more information, visit the HelpCenter.
BIM Update: Improved Walking Mode
Utilize the improved walking mode to move around the model more realistically. The integration of gravity enables seamless movement, including the ability to traverse staircases. For more information, visit the HelpCenter
Document Management: Activity Log for Files and Folders
View a log of all relevant user activity at a file and folder level in chronological order for greater clarity and better traceability. For more details visit the HelpCenter.
Document Management: Folder Tree
Benefit from more structured file organisation. Use the folder tree to find files and folders efficiently and to navigate through the document management with ease. For more information, visit the HelpCenter .
Add Tickets to Project Reports
Tickets can be added directly to a project report, in addition to photos. You can attach an existing ticket or create a new one while creating the report.
Tickets added to the report as an attachment can be referenced in a field using a drop-down menu. For more details, visit the HelpCenter .
Improved Filtering
Take advantage of redesigned filters for a better user experience.
Filters are also added to Documents to help you find files faster: filter by type of file, creator, creation date or approval status. For more details, visit the HelpCenter .
Document Management: Approval Workflows
Streamline your document approval processes by creating and saving workflow templates. For documents that follow the same approval steps each time, quickly apply the saved workflow, eliminating the need to set it up repeatedly saving valuable time.
For more details, visit the HelpCenter.
Document Management: Grid View
View files and images in Document Management in a grid view, which displays thumbnails with previews of documents. This gives you a better overview and makes it easier to navigate through your files.
For more information, visit the HelpCenter .
Document Management Update: Multi-step approval workflows
Request approval for documents, plans and any other files with multiple review steps in a sequence to support enhanced approval workflows. For more details, visit the HelpCenter .
Microsoft 365 Integration
Create, edit and view Microsoft Word , Excel and PowerPoint files directly in PlanRadar under Documents and display them when working in tickets.HelpCenter .
A Microsoft 365 subscription is needed to edit files within PlanRadar.
Document Management: Filters on Mobile
The Documents filter option is now also available for Android and iOS, allowing users to find necessary files much faster on mobile devices. For more information, visit the HelpCenter .
Document Management Update: Access Settings
Use Access Settings to control who can view, edit, and manage documents.
Tailor access permissions, ensuring only authorized users can view, edit, or manage sensitive documents.
Facilitate efficient teamwork by aligning document access with user tasks and assign relevant files and folders to subcontractors in a dedicated section.
Prevent users from wasting time searching for irrelevant documents.
For more details visit the HelpCenter .
PlanRadar SiteView
Document construction sites and buildings with as little effort and as much accuracy as possible: SiteView allows users to capture 360° imagery of a project while walking the site, with the images automatically mapped onto a 2D plan creating a detailed visual record of activity.
Using SiteView across every stage of a project allows for complete transparency, the ability to “look behind the wall” and visually review what was built and to compare two points in time. All you need is a helmet-mounted 360° camera (Insta360 X4) and the PlanRadar app.
For more information, visit the HelpCenter .
Schedule Update: Working Days Selector
Define which days of the week your project team will be working to calculate your project schedule accordingly. Select a holiday calendar for all countries and regions of the world to include in your timeline.
For more details visit the HelpCenter.
Final Ticket Signature
Add one or more signatures to a ticket. Once signed, the signature is saved with a timestamp. Multiple users can sign the same ticket. For more details, visit the HelpCenter .
AI Assistant: Document Search
Ask specific questions to retrieve relevant documents directly. The AI Assistant will analyze the query and surface all documents that match the topic – saving time and improving workflow efficiency. For more details, visit the HelpCenter .
Document Management Update: Browse Ticket Attachments
Access all ticket attachments from Document Management and browse through the files in a single view. For more details visit the HelpCenter .
AI Assistant: Help Bot
The PlanRadar AI Help Bot provides assistance through a chat interface by answering questions about the product and directing users to relevant articles in the HelpCenter.
For more details, visit the HelpCenter .
AI Assistant: Document Insights
Select one or more documents (up to 10) and ask for a summary or specific questions to pull out relevant information from the documents. The AI Assistant will scan the documents selected and deliver key information in seconds based on the questions asked.
For full details, visit the HelpCenter .
AI Assistant: Ticket search & Filters
Find tickets across your active project by simply describing what you’re looking for. Quickly create and apply ticket filters using AI’s suggestions or your own criteria, then save them for later. For more details, visit the HelpCenter:Search for Tickets with AI Assistant Create Ticket Filters with AI Assistant
PlanRadar SiteView: High-quality 360° Still Images
In addition to full site walks, user can capture individual high-quality 360° still images from any point on plan. This SiteView update is ideal for zooming in on finer details, documenting a specific area or flagging an issue, without recording a full run. For more details, visit the HelpCenter .
Document Management: Grid View on Mobile
View files and images in the Document Management in a clear grid layout. This display makes navigation easier and provides a better overview on mobile devices. For more details, visit the HelpCenter .
Document Management: Daily Digest Email
Users can opt-in to receive a daily summary of newly added and updated files in Document Management.HelpCenter .
BIM Update: Section Boxes and improved Section Planes
Section boxes : Put the focus on a specific object by creating a section box and separating it from the model.
Multiple Section Planes: Add multiple section planes to improve visibility of a specific area in the model.
Multi-Selection : Simultaneously select multiple objects from the BIM model to highlight objects or apply bulk actions.
With this update, we are simplifying the user experience for faster and more intuitive workflows and support for future updates. For more details, visit the HelpCenter.
*This feature is available in the web application first, followed by mobile applications soon.
Camera Update: Select Multiple Images
Upload multiple photos to tickets at once and edit them before uploading with the new image editor. For more information, visit the HelpCenter .
Document Management: Access Control on Mobile
Manage access for files and folders on your mobile device. Control which users can view or edit documents to align document access with users’ tasks. For more details, visit the HelpCenter .
Multilevel Lists
Create Multilevel Lists with nested items to guide the selection process smoothly, resulting in shorter lists and a better overview. For more details visit the HelpCenter.
Plan Markups and Measurement
Create plan markups to streamline your communication around plan change requests and more. For full details, visit the HelpCenter .
Ticket Field Groups
Organise form fields in the form builder into groups to create expandable and collapsible sections in the ticket view – for improved structure and clarity. For more details, visit the HelpCenter .
Conditional Fields
Create forms with dynamic fields: with Conditional Fields, tickets are customised to show different sets of fields, based on an initial input. This can be a user's choice of a dropdown list, the status of a ticket, or the completion of a checkbox. Conditional fields allow for even more flexibility in data collection and documentation.
Visit the HelpCenter for full details.
Schedule Update: Enhanced Import
Update your existing project schedule in PlanRadar by simply importing a new MS Project (.mpp) file (or other supported formats), ensuring that all attached tickets are preserved. For more details, visit the HelpCenter .
User Field in Tickets
Add a custom User Field to your tickets to allow the single or multiple selection of project members in addition to the pre-built Assignee and Receiver Fields. You can add several User Fields into a ticket form and title the field as required.
Visit the HelpCenter for full details.
Ticket Numbering Sequence
Generate ticket numbers based on the form in use, counting up sequentially each time a new ticket is created, with the option to add a custom prefix to the ticket number for more clarity.
Visit the HelpCenter for more details.
Ticket Report: Landscape page orientation
Customise the ticket report layout by selecting either Portrait or Landscape orientation for better data presentation and readability. For more information, visit the HelpCenter.
Document Management: Camera integration on Mobile
Take photos and upload them directly into the Document Management section on your mobile device without the need for intermediate storage. This simplifies the documentation process and saves time. For more details, visit the HelpCenter .
AI Assistant: Document Upload & Analysis
Attach documents directly in the AI Assistant to get instant answers and comparisons, without uploading files to your project.
Upload PDFs, Word, Excel, or PowerPoint files and ask questions in plain language. Summarize specifications, compare revisions, check submittals against requirements, extract action items, and analyze registers or logs.
For supported file types, examples, and limitations, visit the HelpCenter.
Ticket Open Duration
Track how long a ticket has been open directly in the header.
For open tickets, see the current duration.
Visit the HelpCenter for more details.
Ticket Approvals
Create single or multi-step approval workflows for tickets: assign them to projects, enable them per form, and request approvals directly within the ticket. All pending and completed approvals are centrally tracked under “Approvals” in the main navigation, ensuring better process control and transparency. For more details, visit the HelpCenter .
Augmented Reality for BIM Viewer
Switch to Augmented Reality view in the BIM viewer to compare your plan with the actual build, look behind walls, and verify that technical building equipment is installed correctly. Register BIM models manually using reference points (Android and iOS) or automatically by scanning the surroundings on supported iOS devices with LiDAR for faster setup.
For more details, visit the HelpCenter .
Default List Value
Set a default value for any list field in the form builder, so the field is pre-filled when users create a Ticket based on that form. Default list values speed up Ticket creation and reduce missing or inconsistent data. Users can still change the pre-filled value when they need to.
Shared Fields
Define a custom field once at account level and use it across multiple forms, with per-form settings like required, default value, visibility, and edit permissions kept independently configurable for each form. Rename or edit the field in one place, and the change is reflected everywhere it is used.
Because the same field is shared across multiple forms, it appears as a single filter across your account, avoiding duplicate filter entries for equivalent fields in different forms.
Improved Dashboard Usability
This update adds the option to mark important projects as favourites for quicker access, and introduces a new search bar on the Dashboard to help users find specific projects faster.
Visit the HelpCenter for more information on:Search for Projects Favorite Projects
AI Assistant on Mobile
Access the PlanRadar AI Assistant directly from the mobile app and get the same powerful capabilities available on Web. Beyond HelpCenter support, users can search and filter tickets, work with documents, upload files, and continue conversations with chat history across sessions. This helps teams find information faster, stay in context, and work more efficiently from anywhere. For more details, visit the HelpCenter .
Attachment Field in Tickets
Add an Attachment Field to your tickets to enable users to upload photo, documents, videos, or voice notes at specific locations within the form. For example, to capture before-and-after photos where they’re most relevant.
For more details, visit the HelpCenter .
Approvals: Define Required Number of Reviewers
Define how many reviewers are required per approval step to make workflows more flexible and resilient. Instead of requiring all assigned users to review, project teams can specify the number of reviewers needed for a step to proceed. This helps avoid delays, keeps processes moving even if reviewers are unavailable, and ensures approvals remain efficient without compromising control. For more details, please visit the HelpCenter .
Document Management: PDF Markups
Add drawings, shapes, and text annotations to PDF files under Documents for clear reviews, approvals, and collaboration, making feedback faster and more visual. For more details, visit the HelpCenter.
Attach Files from Documents in Tickets
Attach files stored in the Documents section while working in a ticket by selecting “Add from Documents” when adding attachments to the general attachments section of the ticket or to a specific attachment field. For more details, visit the HelpCenter .
Create a ticket from a voice note
Fill out ticket fields effortlessly using natural speech. The AI converts your input into structured ticket information, reducing manual typing and speeding up documentation on site while keeping you in full control before creating and saving the ticket. For more details, visit the HelpCenter .
Document Management: Create Tickets in Documents
Select one or more files in the Documents section and create a new ticket directly from there, with the files automatically attached. Especially useful when creating Submittal and Change Order tickets, keeping your workflows in one place. For more details, visit the HelpCenter .
Document Management: Attach files from Documents to Tickets
Add existing photos, documents and other files directly from the All Files section in Documents as general attachments to existing tickets, keeping documentation and data collection connected without re-uploading files. You can attach multiple files to one or more tickets at once. For more details, visit the HelpCenter .
Mobile Synchronisation Update (iOS)
This update adds background syncing that runs without interrupting daily work, shows the last successful sync per account and project, and introduces the option to sync single projects only, so users can sync only what’s needed to save time and storage. For more details, visit the HelpCenter .
Auto-detection of plan scale
When processing new plans the scale is automatically determined using AI. Users can start measuring and create SiteView runs right away without the need to calibrate the scale before.
Checklist Field
Utilise the new Checklist field, which provides a 'Yes', 'No', or 'n/a' response option. The field allows for direct linking of photos and other files without the need to add them to the entire ticket. For more details, visit the HelpCenter .
Document Management: Save Ticket attachments to any folder
Save attachments from a Ticket to Documents and choose exactly which folder they should be saved to. The same applies in the Ticket Attachments view: select any file and save it to a specific location in your folder structure. This keeps your Ticket attachments organized in the right place and makes them easy to find for your whole team.
Approvals: Create Ticket Approvals on-the-go
Create ticket approvals on-the-go without setting up a predefined workflow. This allows teams to quickly send items for approval when needed, making the process more flexible and easier to handle in day-to-day work.
Approvals: Filters in Approval section
Filter approval requests easily to find the items you need faster. Simply select the relevant criteria to narrow down the list and focus on the approvals that matter most.
For more details, visit the HelpCenter.
AI Form Builder
Generate complete forms using a text prompt or by uploading an existing document such as a PDF or Excel file. The AI creates the form structure including fields, groups, and checklist items, and presents all suggestions for review before anything is applied. The manual form builder remains available for any adjustments. For more details, visit the HelpCenter .
Role-based Form Permissions
Define Forms to be visible and usable only to specific roles when creating Tickets, ensuring users only see the Ticket types relevant to their responsibilities. This reduces complexity, prevents incorrect ticket creation, and supports clear, role-specific workflows across teams.
PDF Markups for Ticket Attachments
Add drawings, shapes, and text annotations directly to PDF files attached to tickets. This allows structured visual feedback within approval and review processes.
All PDF markups are saved with the ticket, keeping feedback contextual and traceable. This ensures clear documentation, reduces misunderstandings, speeds up decision-making, and improves transparency across teams.
For more details, visit the HelpCenter .
Document Management: Group-based Access Control
Manage access to files and folders using user groups instead of assigning users individually, simplifying access management and reducing manual effort.
Completion Bar
Enable the Completion Bar in form settings to automatically track Ticket completion progress, letting admins choose whether all fields or checklist items only count towards the total. On longer, multi-section forms, admins can also add a separate bar to a group of fields so every group shows its own completion progress. It gives users an at-a-glance view of how complete a Ticket is and replaces manual tracking with an automatic signal.
AI Agents
Build agents that monitor your projects and take action automatically when a defined event occurs. Select a trigger such as a new ticket, set the conditions that apply, and your agent will take the action that you define automatically. Your team stays on top of project events without having to manually track and chase each one.
Mobile App: Choose which projects sync to your device
Manage directly on your mobile device which projects sync, so you only load the ones you actively work on. Keeping unused projects unsynced frees up storage and keeps the app running fast. You stay in control of what is loaded, with the rest available again whenever you need it.
BCF Server Integration (BIM Collab)
Utilise BCF server integration (e.g. BIM Collab) to view BCF issues in PlanRadar and share PlanRadar tickets as BCF issues with other BIM applications. Benefit from seamless collaboration and real-time updates.
SiteView: Close-up Photos
Capture close-up photos with the device camera during a SiteView run. Photos are uploaded together with the video; a timestamp matches each photo to its corresponding 360° keyframe, and a computer vision algorithm positions it precisely within that frame. Each photo appears as an image bubble inside the 360° view, anchored to the exact spot it was captured, giving users detail-level evidence tied to the run's location on the plan.
Approvals: Define Reviewers by Role
Assign approval steps based on Roles instead of individual users, allowing any user with that role to review and complete a step. This increases flexibility, reduces dependency on specific individuals, and helps keep approval processes moving efficiently.
Create multiple Single Ticket Reports
Create reports more effectively: select multiple tickets and generate a report for each ticket instead of creating a single report for all tickets.
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