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• Be the product expert and provide training and services to successfully implement/deploy our features on the customer side, both on-site and remotely
• Maintain a detailed understanding of PlanRadar, assist customers with questions and suggest the best solutions for their needs
• Carry out regular customer meetings and periodic business reviews to establish and quantify desired business outcomes and other key performance indicators
• Be a dedicated partner to our customers and support their needs and issues across all PlanRadar’s departments
• Create success stories with your customers and collaborate with the marketing team to turn them into case studies
• Minimize customer churn through continuous engagement, value realization, education, coaching, and persuasion
• Partner closely with other cross-functional team members (e.g. product management, development) to translate business needs and product requirements into improved solutions

Among other things, you will

• Be the product expert and provide training and services to successfully implement/deploy our features on the customer side, both on-site and remotely
• Maintain a detailed understanding of PlanRadar, assist customers with questions and suggest the best solutions for their needs
• Carry out regular customer meetings and periodic business reviews to establish and quantify desired business outcomes and other key performance indicators
• Be a dedicated partner to our customers and support their needs and issues across all PlanRadar’s departments
• Create success stories with your customers and collaborate with the marketing team to turn them into case studies
• Minimize customer churn through continuous engagement, value realization, education, coaching, and persuasion
• Partner closely with other cross-functional team members (e.g. product management, development) to translate business needs and product requirements into improved solutions

Among other things, you will

• Launch and optimize our campaigns on the largest advertising platforms ensuring precise targeting of our most valuable customer segments
• Lead and manage your campaigns across various paid channels, from social to search to email marketing, fine-tuning each note to perfection
• Negotiate pricing and manage campaigns with our strategic media partners, taking ownership of planning and execution in collaboration with our content and partnerships marketing team
• Conceptualize and implement cutting-edge automated email marketing campaigns to extract maximum value from our existing database
• Continuously track, analyze, and report on key performance metrics and identify areas of opportunity to improve KPIs across areas of responsibility, ensuring accurate reporting
• Work closely with our content marketing team to craft captivating landing pages and ad copies
• Collaborate with our Sales, SDR (Sales Development Representative) and data teams on explore ways to optimize full-funnel conversion

Among other things, you will

• Recruit, manage, and maintain referral sales partners.
• Be the interface between external partners and internal teams.
• Provide holistic support to sales partners, from acquisition to ongoing support in achieving targets.
• Further develop existing partners and customer relationships.
• Implement cross-country best practice approaches.
• Report results directly to the Head of Sales
• Manage administrative tasks such as appointment coordination, correspondence, and documentation.
• Be responsible for information management, editorial work, and preparation of relevant documents.

Among other things, you will

• Serve as the first point of contact for our employees and leaders in Eastern Europe
• Guide employees through the entire employee lifecycle, ensuring a seamless experience
• Oversee personnel administration, including absences, time tracking, work permits, tax-ID-card registrations, document creation, and training coordination
• Take charge of employment contracts, onboarding, and offboarding processes
• Prepare all documents and input for the monthly payroll and act as the liaison with our local external payroll provider in Croatia, Romania and Poland
• Work closely together with the HR team in our Vienna Headquarter

Among other things, you will

• Develop all cross-channel marketing activities and communications for DACH to win new customers and increase upsells from existing clients.
• Develop an ABM approach to define and plan activities for strategic top customers to drive the DACH customer base upmarket.
• Own key business and revenue metrics across the sales funnel and across all channels.
• Develop a strong trusted relationship with the DACH sales team and customer success team, working closely to jointly grow the pipeline.
• Partner with product marketing to refine targeting and segmentation within DACH and be creative in finding new ways to engage personas about the value of PlanRadar.
• Produce or localize compelling content, marketing assets and programs to drive demand.

Among other things, you will

• Are responsible for validating and processing orders, invoicing and dunning for our Australian customers
• Are the first point of contact for Australian customer inquiries and invoice questions
• Are the contact point for our finance department as well as for local banks and authorities
• Take ownership of administrative activities such as travel and event bookings, purchasing and sales back office for our Australian subsidiary
• Are responsible for recruiting including applicant management, interviewing, employment contracts and onboarding / offboarding activities for our Australian subsidiary
• Accompany the employees along the entire employee life cycle
• Manage the personnel administration of our Australian employees, including absences, time recording as well as the creation of relevant documents and coordination of trainings
• Are the contact person for our external payroll consultant

Among other things, you will

• Be responsible for validating and processing orders, invoicing and dunning for our GCC customers
• Be the first point of contact for GCC customer inquiries and invoice questions
• Be the contact point for our finance department as well as for local banks and authorities
• Take ownership of administrative activities such as travel and event bookings, purchasing and sales back office for our Dubai subsidiary
• Be responsible for recruiting including applicant management, interviewing, employment contracts and onboarding / offboarding activities for our Dubai subsidiary
• Accompany the employees along the entire employee life cycle
• Manage the personnel administration of our GCC and CA employees, including absences, time recording as well as the creation of relevant documents and coordination of trainings
• Be the contact person for our external payroll consultant

Among other things, you will

• Be responsible for helping drive our exponential growth through identifying, developing and delivering content-led partnerships to elevate the PlanRadar brand
• Identify key associations and media platforms to partner with
• Look after content production for identified partnerships, including the development of concepts, quality control and implementation

Among other things, you will

• Administrate, optimize and take ownership of SaaS applications (ZOHO) in the company
• Help automize processes
• Record and implement adjustments and new workflows
• Establish the management of new and existing integrations
• Create and maintain custom functions
• Evaluate new applications
• Ensure that needs from other departments are met

Among other things, you will

• Actively contact leads and execute the sales process in a creative and professional way
• Drive the acquisition of new B2B customers and develop our existing customers in the region (developers, construction and engineering companies, architects, property owners and facility managers)
• Conduct product demonstrations (on-line and face 2 face) and help potential clients to onboard the software
• Have a sharp understanding of data when reporting results
• Are responsible for achieving sales targets and revenue
• Bring a responsible, accurate and results-driven working style to the team

Among other things, you will

• Actively contact leads and execute the sales process in a creative and professional way
• Drive the acquisition of new B2B customers and develop our existing customers in the region (developers, construction and engineering companies, architects, property owners and facility managers)
• Conduct product demonstrations (on-line and with a focus on face 2 face meetings throughout South-East Asia) and help potential clients to onboard the software
• Have a sharp understanding of data when reporting results
• Are responsible for achieving sales targets and revenue
• Bring a responsible, accurate and results-driven working style to the team

Among other things, you will

• Actively contact leads and execute the sales process in a creative and professional way
• Drive the acquisition of new B2B customers and develop our existing customers in the region (developers, construction and engineering companies, architects, property owners and facility managers)
• Conduct product demonstrations (on-line and face 2 face) and help potential clients to onboard the software
• Have a sharp understanding of data when reporting results
• Are responsible for achieving sales targets and revenue
• Bring a responsible, accurate and results-driven working style to the team

Among other things, you will

• Enjoy contacting potential customers via telephone, email, and social media
• Have an eye firmly on the team’s goals when making appointments for the sales team
• Enjoy working with your dedicated Sales Consultant to identify ongoing strategic targets
• Ensure successful follow through of the sales cycle by maintaining accurate activity and lead qualification information in our CRM application
• Are motivated to consistently achieve qualified opportunity quotas to ensure territory revenue objectives
• Have a sharp understanding of data when reporting results

Among other things, you will

• Contact potential customers via telephone, email, and social media
• Have an eye firmly on the team’s goals when making appointments for the sales team
• Work closely with your dedicated Sales Consultant to identify ongoing strategic targets
• Ensure successful follow through of the sales cycle by maintaining accurate activity and lead qualification information in our CRM application
• Consistently achieve qualified opportunity quotas to ensure territory revenue objectives

Among other things, you will

• Act as first contact person for new and current Sales Team Leads and support them in various topics
• Build and own our new Sales playbook
• Conduct skills gap analyses to identify areas of improvement
• Design and conduct training for new and current sales representatives and develop training plans for underperforming sales
• Make sure best practice is shared in our entities and all sales representatives are aligned with internal processes
• Develop educational materials, including presentations, sales scripts
• Report on impact of training programs (e.g. sales achieved)

Among other things, you will

• Create and develop test plans / test cases and test specifications
• Be responsible for continuous, automated testing of software systems
• Create highly reusable test steps that can be easily used by others to write test cases
• Document test results and test analysis
• Carry out risk and impact analysis
• Write tickets and report bugs, then work directly with the development team to get them

Among other things, you will

• Work with users to help design, develop, and maintain data integrations
• Document integration solutions
• Be the go-to person in the company for all API and integration-related topics
• Write readable and well-documented codes
• Spend time on getting things done correctly, not quick and dirty

Among other things, you will

• Develop and improve our corporate website with ready to go design
• Implement new features and functionality
• Ensure high-performance and availability, and managing all technical aspects of WordPress and Hubspot CMS
• Integrate external services