Garbe: 5 hours per week saved on defect management

5 hours per week saved on defect management

How project developer GARBE has made snagging more efficient with PlanRadar

The challenge: complicated defect management

Paul Herzog is a Site Manager at GARBE. His main duties include managing the cost-effective construction of high-quality homes and workspaces. He is also tasked with overseeing cooperative collaboration with all people and companies involved on site. . Defect management is an essential part of keeping the number of defects as low as possible and the effort required for any follow-up to a minimum. “In the past, we were faced with the challenge of snagging being done using clipboards, notebooks and Excel tables: it was all very time-consuming. Defects were recorded differently by various trades and workers as there were no unified standards. What’s more, gaps in the system meant that the documentation of how defects were remedied was not always easy to follow,” said the site manager. The unintentional result was that workers needed to spend a great deal of time on completing records in the office.

The Solution: PlanRadar makes defect management more efficient

GARBE has been using PlanRadar since 2017. After reviewing the various competitors in the market, a trial run of PlanRadar was launched for a Berlin-based project. When this was completed successfully, PlanRadar was rolled out throughout the whole company. What was the decisive factor for this choice? “The interface is intuitive and easy to use. Additionally, PlanRadar has an incredible range of functions. From the simple creation of tickets to record defects, to informative analyses and PDF reports produced in seconds, PlanRadar offers us a comprehensive solution for all defect management documentation,” Paul Herzog explained. It is not only GARBE employees that PlanRadar supports with communication and documentation on site, because external contractors use the software too.