Some of our successful customers
Manage operations efficiently and painlessly across multiple locations. Schedule preventative maintenance to ensure your retail portfolio is running seamlessly.
Not only can you optimise your team’s time, using PlanRadar allows you to optimise your floor space too, to deliver a superior customer experience.
Showcase the health of your portfolio using easy-to-view, flexible reports that can be created in seconds.
The retail business is very dynamic and being up to date and going digital is part of our vision. By using PlanRadar and its features for documentation and communication, we’re working more efficiently and cost-effectively than before.
All retail property management processes – from fit outs, maintenance, repairs, inspections or safety audits – can be managed in PlanRadar with flexible capabilities to capture the data you need.
Whether your team needs feedback from HQ or you’re managing external contractors and vendors remotely, get real-time updates and feedback via a mobile app suitable for all devices.
When something goes wrong, react quickly. Create a ticket with a deadline, priority level and any supplementary information and assign it to the responsible person. When work is complete, the assignee can add photo and video evidence so you can sign off the job any time, anywhere.
Manage assets, including display stands and POS material, using custom tickets pinned to digital floorplans. Take advantage of NFC tag technology to track the age and condition of all in-store equipment with any compatible mobile device.
PlanRadar is also used by the construction industry, so it’s the ideal tool for managing retail fit out projects. Upload 2D plans or BIM models and share them with the entire project team so everyone is working from the same documents.
Add tickets for tasks or snags to make sure your unit’s new look is finished on-time, on-budget and to a high standard.
Ensure your retail units or shopping centres are safe for both employees and customers. Conduct regular health & safety checks using bespoke health & safety audit checklists that are tailored for your buildings and retail units.
Schedule work on-the-go. With an app suitable for all iOS, Android and Windows devices, your team can log issues while on location.
Plan preventative maintenance. Never miss an inspection or audit, keep every element of your shops in peak condition.
Minimise downtime and disruption. Ensure your retail units are always operating and creating high quality experiences for customers.
Manage internal and external teams. Include employees and external vendors in a single platform with flexible permissions settings.
Track and compare your units. Collect and compare data from all your sites to identify new ways to optimise performance.
Create your own forms and templates for daily, weekly and monthly inspections to make sure your retail units are in perfect condition for your customers.
Schedule preventative maintenance of your retail unit or shopping centre’s equipment and assets, ensuring minimal downtime and maximum profitability.
The daily life of a retail operations manager is an extremely busy one. They’re responsible for the performance of their stores or shopping centres while ensuring a positive customer experience plus compliance with trading standards legislation and health & safety requirements. They often have to manage multiple locations and teams, and they can’t be everywhere at once.
Implementing retail property management software allows your operations managers to work more efficiently. By tracking everything that they see while visiting a store or unit using their mobile device, they no longer have to deal with follow-up paperwork or documentation. They can also access high-level statistics from each unit that tell them how many issues were reported, dealt with and closed, making it easier to report to regional managers. These insights can also help them to assign resources for the best results.
On the shop floor, it’s also easier for store managers to report issues and arrange for repairs, while regular preventative maintenance means that there are fewer breakdowns or damaged elements in your stores. All of those features help to reduce downtime and maximise the performance of your retail space.
When it comes to picking the best retail maintenance software, you need to consider how your team is structured. Are individual store managers responsible for maintenance or do you have one expert who inspects all your units? Do you use a trusted team of external vendors for repairs? Do you want your maintenance software to offer you other functions and features, such as inspections or health & safety checklists? Once you have an idea of the features you need, take a look at the options on the market. Make a shortlist of candidates and sign up for free trials.
If possible, ask teams in your different units to try potential software and give you their feedback. Make sure you try any apps on different kinds of devices, to make sure that they work well on all operating systems and on older phones and tablets.
All members of a retail team can access and use PlanRadar, but it will be up to you to decide who can add and assign tasks and tickets. If you just need your shop teams to fill in simple reports and respond to tickets, then you can give them access via free “subcontractor” accounts. If you need them to create tickets, then they’ll need a licence. However, you can customise the permissions of each role to match the positions in your team and the amount of information each of them needs access to.
PlanRadar isn’t just used for property and facilities management – we’re also used by the construction industry to track, manage and document their projects. That makes our platform the ideal choice when collaborating with shopfitters. Upload floorplans and designs into the platform and add comments to locations on the plan to collaborate with designers and installers. Use PlanRadar to log any snags that you find during site inspections or after the project is handed over and to track their resolution by your contractor.
Yes. Although PlanRadar is designed to work with floorplans or 3D models, you can also use it without adding visuals. This has its downsides – you won’t be able to pin an issue directly to its location – but you can still create tickets with photos and videos, complete checklists and generate reports without plan locations.
PlanRadar can be used to manage shopping centres and retail parks as well as individual retail units. That being said, the needs of a retail park and shopping centre are different from those of single stores, and that’s why our in-house experts are on-hand to show you how to best set up PlanRadar for your specific business needs.
PlanRadar can be used by businesses of all sizes. For small retail businesses, our basic plan might be ideal, as it provides a single licence and the ability to use up to 10 floorplans, which should be plenty for managing one or two retail units. PlanRadar is also flexible and can be used for maintenance, asset tracking, health & safety, fire safety and any other kind of compliance. If you want to know more, you can book a custom consultation today.
Yes. PlanRadar can be be integrated with several other software solutions, including accounting tools. Our platform offers an open API and Webhooks, so if there’s a specific integration that you need, there is usually a solution to achieve your goals. For document sharing, PlanRadar integrates directly with Dropbox, Google Drive and OneDrive.
Yes! All users can access a 30-day free trial of PlanRadar so that they can test how our platform would work for their business. If you want some extra guidance before getting started, you can also contact our expert team for a free custom demonstration that is tailored to your exact needs.
Yes, our British office is located at 24/25 The Shard, Office 25.05, 32 London Bridge Street, London SE1 9SG, United Kingdom. You can contact us in advance by phone to make an appointment: +44 20 396 629 06. Our team will be happy to show you how to work with our retail property management software.