PlanRadar Connect
powered by Workato
FAQs
Where should I start?
You can find our Getting Started guide here.
Where can I find the documentation?
PlanRadar Connect is based on an embedded integration of the powerful Workato workflow solution. You can access the documentation at https://docs.workato.com/ or from the PlanRadar Connect page in our Web application (click Resources in the top menu to the right). Also checkout all the training videos provided by Workato on Youtube. Please remember that we have embedded Workato into our product and some screens will have a different look. However, the workflow builder, dashboard, and all other tools are exactly the same, you just have to sign into PlanRadar and use it from there.
What is the difference between an “action” and a “task”?
Within recipes you define triggers and actions. A task is more or less the execution of an action when the workflow is executed. You can read more about tasks here.
How are tasks counted?
Since PlanRadar Connect is based on Workato, tasks are counted as defined by Workato.
Is there a limit of workflows (recipes) I can build?
No.
Is there a limit of connections I can make to 3rd party software?
No.
Which apps are supported? Where can I find a list of Connectors?
You can search here for Connectors provided by our partner Workato: https://www.workato.com/integrations
Can I connect to my 3rd party software if there is no Workato Connector available?
You can use the general purpose HTTP connector provided by Workato or build your own Workato connector using the Connector SDK. However, this will require development skills. We currently do not provide custom software or connector development.
Who can use PlanRadar Connect?
PlanRadar Connect can be used by all our customers who signed up for a Pro or Enterprise plan February 2022 or later. The feature is not included in legacy plans (before February 2022).
Are there any extra costs involved with using PlanRadar Connect?
1,000 tasks per month per account are already included without any extra costs. Add-on packages with more tasks per month are available for purchase. Please contact us. We also offer dedicated support packages for integrations. Please contact us for details. If you have your own technology/development team, you can use PlanRadar Connect on a full self-service basis. Please bear in mind, that apart from documentation and training videos, no technical support will be provided by PlanRadar in this case.
