Frequently asked questions

How does the 30-day trial work?

You can test PlanRadar without obligation for 30 days. In addition, you can invite other subcontractors or project participants to your project. Before the test phase ends, you’ll receive a reminder email from us. If you decide not to subscribe to a package, you can still download your previous project data. Your account will automatically expire and there won’t be any costs to pay.

ROI – How does PlanRadar affect construction projects?

Our customers report up to 9 times the ROI and an efficiency increase of up to 70%. PlanRadar saves up to 7 hours every week for each project participant. The majority of this time is saved through real-time notifications, automatic reports and statistics, quick and easy construction documentation and centrally available information.

How easily can I cancel my subscription package?

A subscription package can be terminated at any time. You only pay for the subscription package you’re currently using and don’t commit to long-term contracts. Your payments will end automatically upon the expiry of the payment term during which you cancelled your subscription. You can change or cancel your subscription package at any time.

How can I add project participants and external parties, such as subcontractors, to my project?

You can invite project participants under “Users”. Subcontractors can be added free of charge to your PlanRadar account.

Can I upgrade or downgrade my subscription at any time?

Monthly packages and annual packages can be upgraded at any time. Annual packages can be downgraded two months before the end of the period (end of the month) – provided the number of active users and uploaded plans are not exceeded when downgrading. Monthly packages can be downgraded at any time. The remaining time will be credited to you.

Can I use PlanRadar in offline mode?

Yes, you can easily use PlanRadar in offline mode. Your changes, such as tickets or voice memos, are stored locally. Once you have Internet access again, your changes are synchronised in the cloud and then updated on each project participant’s device. As a result, all project participants are always up-to-date.

What payment methods are accepted?

We accept all major credit cards, payment by bank transfer and PayPal. Your payment transactions are processed with the payment provider FastSpring. You have the choice between a monthly or annual payment.

How much storage space is available for me?

All subscription packages give you unlimited storage space for your data such as tickets and photos. The Basic and Pro subscription packages have restrictions on plans.